The staff at the Beach Express Bridge have been honored to serve the community since 2000. The bridge is under new ownership by the Alabama Department of Transportation (ALDOT) and has ceased toll collection as of May 23, 2024.


As of Tuesday, May 28th, 2024 Customer Service hours will be Monday – Friday from 8am-4pm.


Customer Service may be reached by email at bexoffice@beachexpress.com or by calling 251-968-3415. The customer service office located at the Beach Express is closed indefinitely.


Refunds of account balances will begin in June. Once refunded, accounts will be closed.


Refunds of remaining account balances will, where possible, be made to the credit card on file. Customers that pay by other means will be contacted by our customer service team by June 24, 2024.


Balances on unlimited and membership accounts will be refunded based on the number of days remaining on the service.


Customers should expect to receive refunds by June 30, 2024.


Customers may access their Alabama Freedom Pass account below to view their current account balance, update their email address and contact information, and update credit card information.


Access My Account